Wednesday, November 4, 2015

Win32:SupTap-O [adw] Keep Reappearing – How to Remove Win32:SupTap-O [adw] from Infected Computer?

Hello, I'm infected with several viruses, (using Avast free antivirus to scan), but one virus (Win32:SupTap-O [adw] kept reappearing after my afterward rescans. So I downloaded Malwarebytes, ran it and after that rescanning on both softwares didn't yield any threat any more. I thought problem was solved, but when I was browsing by Chrome, some random ad site reappeared again at random clicks. Please help me remove it.

What is Win32:SupTap-O [adw]?


Win32:SupTap-O [adw] is an adware infection that will lead to a series of troubles. It displays as an adware called SupTap. This infection usually comes to your computer via freeware downloads, spam emails, sharing files, or corrupt websites. Once installed, Win32:SupTap-O [adw] will generate adware and ad-supported browser extensions to your computer. And then your computer will be hit by a lot of redirects and ads with the contents like discount coupons, deals and online savings.

Win32:SupTap-O [adw] can change your computer from various aspects. It can download suspected programs to your computer and then change your browser settings. It will not only provide you low quality marketing or advertising material, but also redirect your web pages to suspicious domains that may contain malware. It can also use a lot of your CPU time, so you will find your computer become slow. When you are typing the cursor, it just jumps around randomly, and taskbars and windows would freeze at random with only logging off.

How to Remove Win32:SupTap-O [adw]?


The following passage will provide some useful removal guide to help you get rid of Win32:SupTap-O [adw] and the advertising features on your computer. Please learn more and have a try.

If you encounter any difficulty in removing this adware, you are recommended to use Powerful SpyHunter Anti-Malware/Spyware to fix your computer.

>> Click Here for Quick and Efficient Removal Tool <<

Suggestion 1: Watch Relevant Removal Video for Help




Suggestion 2: Manually Fix Problems Caused by Win32:SupTap-O [adw] 


Step 1: Boot your computer into Safe Mode with Networking

Please be careful for this part and make sure you can handle it on your own. If not, you should follow the automatic removal guide.

Firstly, please restart your computer and before Windows interface loads, hit F8 key repeatedly. Choose “Safe Mode with Networking” option, and then press Enter key. System will load files and then get to the desktop in needed option.


Secondly, you can follow these steps to get rid of ”SOS.Messaging has stopped working” manually: it’s to end virus related processes, search and remove all other relevant files and registry entries. Follow the removal guides below to start.

Step 2: End suspicious process in Windows Task Manager.

Launch Windows Task Manager by pressing keys Ctrl+Alt+Del or Ctrl+Shift+Esc, search for ”SOS.Messaging has stopped working” processes and right-click to end them.


Step 3: Remove unwanted program or adware from Control Panel.


Windows 8 & Windows 8.1

  1. Slide the mouse cursor to the bottom right corner of your screen.
  2. Click Settings on the Charm bar and go to Control Panel.
  3. Select Uninstall a program and remove unwanted program.
Windows Vista & Windows 7

  1. Open the Start Menu and click Control Panel.
  2. Go to Uninstall a program and remove unwanted program.
Windows XP

  1. Open the Start menu and navigate to Control Panel.
  2. Select Add or Remove Programs and uninstall unwanted program.
Step 4: Show hidden folder and remove additional files.
Open Control Panel in Start menu and search for Folder Options. When you’re in Folder Options window, please click on its View tab, check Show hidden files and folders and uncheck Hide protected operating system files (Recommended) and then press OK.


Click on the “Start” menu and then click on the “Search programs and files” box, Search for and delete these files created by malware (sample):

%AppData%\<random>.exe
%CommonAppData%\<random>.exe
C:\Program Files
C:\Documents and Settings

Step 5: Delete or edit Windows Registry.

Open Registry Editor by pressing Windows+R keys, type regedit in Run box and click “OK” to proceed. When Registry Editor is open, search and get rid of all the malicious registry entries:




Thirdly, reboot the computer normally to check whether the virus is completely removed or not.


Step 6: Erase unwanted extensions/add-ons from web browser.

Internet Explorer

Open Internet Explorer, then click on the gear icon (Tools for Windows XP users) at the top (far right), then select Manage add-ons.



 Navigate to Toolbars and Extensions, remove SupTap from the list and enable the one you want.


Follow the pictures below to get back your Home Page. If you fail to remove this website, you can reset your browser settings.


Delete random URL in the homepage box and type in www.google.com or other.



Mozilla Firefox

Click on the button at the top right corner to open Menu > Add-ons > Extensions



Find suspicious related add-ons and delete them.




Open Firefox, simultaneously tap Alt+T keys and select Options. Click the General tab and move to the Home Page. Type in www.google.com or other. and click OK.




Open Firefox, press Alt + H, and select Troubleshooting Information > Refresh...


Google Chrome.


Click on the Customize icon(wrench or 3 bar icon) next to the address bar. Select Settings from the drop-down list and then navigate to  Search > Manage search engines…Click X on the URL of the search tool you want to remove. Click Done.



Find suspicious related add-ons and delete them



Move to Search and click Manage search engines…Click X on the URL of the search tool you want to remove. Click Done.



Find Show advanced settings...and then go to Reset settings.



Suggestion 3: Automatically Remove Win32:SupTap-O [adw] with SpyHunter


SpyHunter has the ability to detect and remove rootkits, which are used to stealth install rogue anti-spyware programs and other trojans. It is designed to assist the average computer user in protecting their PC from malicious threats. Maybe the inexperience users can get help from it. If you find it hard to remove with the manual removal instruction, you can also use this automatic removal tool. 



SpyHunter's free scanner is for malware detection. You have the choice of buying SpyHunter for malware removal. Here are some install procedures for it. You can read it for reference.

Step 1: After finishing downloading, click Run to install SpyHunter step by step.




...

Step 2: After finishing installing, SpyHunter will scan and diagnose your entire system automatically.


Step 3: As the scanning is complete, all detected threats will be listed out. Then, you can click on “Fix Threats” to remove all of the threats found in your system.


Good to know:

SpyHunter responds with advanced technology to stay one step ahead of today’s malware threats. It offers additional customization capabilities to ensure every user is able to custom tailor this anti-malware application to fit their specific needs. It is great if you remove the threats on your own. If you cannot make it yourself, SpyHunter will be another choice for you.

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