Tuesday, September 8, 2015

MS Security Essentials Stalling/Freezing at WOW64 File – What Should I Do?

Recently, many users complain that their MSE is locked up on full virus scans at WOW64 File (C:\Windows\SysWOW64|qedit.dll or C:\Windows\winsxs\Backup\wow64_microsoft-windows-gdi-31bf3856ad364e35.6.1.7601.189946_non_122 ....). What’ wrong? There might be malware that your MSE cannot remove. Please download and install SpyHunter Anti-Malware/Spyware to detect what it is.

Commonly, if you have recently downloaded other software or opened spam email attachments, you might get malware alongside. After infiltration, the malware will corrupt or damage your important files and registry entries. If the files or registry about your MSE have been infected or corrupted, your MSE will not work normally. So it will sometimes stop when encounter infected files. On the other hand, if you downloaded other software, usually antivirus software that possibly conflict your MSE, you might came across this stalling or freezing.

It is troublesome to bear this problem. If your MSE doesn’t work, your computer will lack of protection. Malware or other PC threats will damage your computer. You should find out the malware or PUP and remove them. And then you should fix your corrupted data to restore your system and MSE. Here are some methods that will help you. Please keep reading.

Here is a Removal Video for the Similar Issue. Please Watch it For Reference.





Cannot remove malware and fix your corrupted files and data after watching video? >> Click Here to Get Useful Tool

Best Way to Remove Malware Step by Step


Please be careful for this part and make sure you can handle it on your own. If not, you should follow the automatic removal guide.

Firstly, please restart your computer and before Windows interface loads, hit F8 key repeatedly. Choose “Safe Mode with Networking” option, and then press Enter key. System will load files and then get to the desktop in needed option.


Secondly, you can follow these steps to get rid of ConvertDocsNow manually: it’s to end virus related processes, search and remove all other relevant files and registry entries. Follow the removal guides below to start.

Step 1: Launch Windows Task Manager by pressing keys Ctrl+Alt+Del or Ctrl+Shift+Esc, search for ConvertDocsNow processes and right-click to end them.


Step 2: Open Control Panel in Start menu and search for Folder Options. When you’re in Folder Options window, please click on its View tab, check Show hidden files and folders and uncheck Hide protected operating system files (Recommended) and then press OK.


Step 3: Click on the “Start” menu and then click on the “Search programs and files” box, Search for and delete these files created by ConvertDocsNow:

%AppData%\<random>.exe
%CommonAppData%\<random>.exe
C:\Program Files
C:\Documents and Settings

Step 4: Open Registry Editor by pressing Windows+R keys, type regedit in Run box and click “OK” to proceed. When Registry Editor is open, search and get rid of all the malicious registry entries:




Thirdly, reboot the computer normally to check whether the virus is completely removed or not.

Automatically Remove Malware with SpyHunter 


Note: SpyHunter has the ability to detect and remove rootkits, which are used to stealth install rogue anti-spyware programs and other trojans. It is designed to assist the average computer user in protecting their PC from malicious threats. Maybe the inexperience users can get help from it. If you find it hard to remove with the manual removal instruction, you can also use this automatic removal tool.

Click the icon below to get SpyHunter.


Step 1: After finishing downloading, click Run to install SpyHunter step by step.
Step 2: After finishing installing, SpyHunter will scan and diagnose your entire system automatically.
Step 3: As the scanning is complete, all detected threats will be listed out. Then, you can click on “Fix Threats” to remove all of the threats found in your system.


Optimize and Speed up Your PC - Help You Restore Corrupted files and Data


Any mistake in your manual removal may lead to your PC inoperative. You can download and install RegCure Pro to scan and optimize your PC. It is packed with the tools you need to boost your PC's speed and performance.
  1. Cleans away Windows registry errors
  2. Ejects active viruses, spyware and other malware
  3. Stops unneeded processes and startup items
  4. Deletes privacy files that could contain confidential info
  5. Find software to open files
Click the icon to download RegCure Pro.


1. Click "Yes" to run the profile.
2. After installation, you can scan your computer for errors by making a system scan.
3. After scanning, choose the items you want to clean and fix.



Good to know:

SpyHunter responds with advanced technology to stay one step ahead of today’s malware threats. It offers additional customization capabilities to ensure every user is able to custom tailor this anti-malware application to fit their specific needs. It is great if you remove the threats on your own. If you cannot make it yourself, SpyHunter will be another choice for you.

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