Wednesday, October 30, 2013

How to Get Rid of Sysenter Hook Alert?-Step-by-step Guide to Fix

Many computer users would confused about the Sysenter Hook which is reported by AVG antivirus, they just don’t know if it is a virus and how they get this. Besides, the key point is if it is safe to live with it.

Many users come to Tee Support labs to complain that they have never installed any program or neither download anything on their computer, but they cannot open some programs on the computer and found the computer performance is slower and slower than before. If you use AVG to have a full scan on your computer, it will identify Sysenter Hook as medium threat. However, it cannot be deleted due to it is the part of the operating system. But if you use other antivirus to have a full scan, you may not find threats on your computer but your computer do act weirdly.

In fact, Sysenter Hook is a part of the operating system indeed, but it can be affected by virus like Trojan, ransomware, etc. for example, your word files are not virus, but it do can infected by computer virus and then this file can be detected by antivirus. Usually, Sysenter Hook can be infected by Trojan Horse that is why many victims complained that their computer is running weirdly.

So how to solve this problem? You computer may have affected by computer but you cannot read the name of it. You need to remove the virus which has affected the Sysenter Hook, if you just live with it , it may cause system crash down.

Easy way to Solve Sysenter Hook problem

1) Boot your computer into Safe Mode with Networking.

To perform this procedure, please restart your computer and keep pressing F8 key until Windows Advanced Options menu shows up, then using arrow key to select “Safe Mode with Networking” from the list and press ENTER to get into that mode.

2) Press Ctrl+Alt+Del keys together to pull up Window Task Manager and end suspicious processes:

3) Check the following directories and remove all these associated files:

%AllUsersProfile% random.exe
%Temp% random.exe

4) Open Registry Editor by navigating to Start Menu, type in Regedit, and then click OK. When you have been in Registry Editor, please remove the following related registry entries:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\[RANDOM CHARACTERS].exe
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run ‘Random’

5) After you finish the above steps, please reboot your computer and get in normal mode to check the effectiveness.

Note: you need to take care on moving step on your computer or you may delete the wrong system files. If you have questions, please feel free to contact Tee Support 24/7 online agent for live help.

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