Remove Trojan:Win32/Tulim.B!plock from Infected PC (Trojan Removal Guide)

My software is being detected as malware. I've been telling customers to whitelist the software but many don't understand what a false positive is or why Windows Defender is saying the files are a Trojan.
The file detected is a .dll extension, SHA256 of the file is: 13e21e58268ccc1c5023d73b8a622fb0015c5b3fa974184bc5c5ea6e789b429a and the detection that is coming up is Trojan:Win32/Tulim.B!plock

Know More about Trojan:Win32/Tulim.B!plock

Trojan:Win32/Tulim.B!plock is detected as a severe threat that has been included in Trojan Horse family. It often gets on your PC via spam emails, infected software, hacked or compromised webpages, or other malware. Once inside, this severe Trojan will damage your computer by doing these: